Torchlight Validates Customer Data Security Compliance with SOC 2 Type 1 Audit Certification

Employee-caregiver support solution provider also announces new Information Security and Compliance Leader

Torchlight, a leading provider of employee-caregiver support solutions, today released its client data review of the most pressing family and caregiving concerns of U.S. employees since the onset of COVID-19. The study analyzed the responses of a sampling of Torchlight’s users from March 15, 2020 through May 31, 2020 and found that American families are reporting a steep increase in depression, eating disorders, and legal, financial and estate planning concerns of their elderly family members. The study also revealed a nearly 100-fold increase in elder care scams, and a sharp uptick in mental health and ADHD diagnoses of their children.” data-reactid=”13″ style=”margin: 0px 0px 1em; color: #000000; font-family: ‘Yahoo Sans Finance’, ‘Helvetica Neue’, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;”>BOSTON, June 24, 2020 Torchlight, a leading provider of employee-caregiver support solutions, announced today it has successfully completed American Institute of CPAs (AICPA’s) Service Organization Control (SOC) 2 Type 1 certification. Developed by the AICPA’s, SOC 2 certification is widely recognized as a gold standard for data security and requires companies to establish and follow strict information security policies and procedures. In addition, the company also announced today the addition of Dan Johnson, an industry security veteran as Torchlight’s new Information Security and Compliance Leader.

“Having developed the only technology-based, data-informed, human-supported solution capable of delivering caregiver support at enterprise scale, we knew how critical it would be to invest in data controls,” said Adam Goldberg, Torchlight’s CEO. “In times of unprecedented uncertainty, it is more important than ever to assure families and their sponsoring organizations of our SOC 2 safeguards, especially with an intelligent digital platform at the core of our offering.”

The audit was conducted by AARC-360, a firm of certified public accountants and advisors registered with the PCAOB that combines deep insights gained across industries to provide assurance, advisory, risk, and compliance services to companies located both locally and internationally. In accordance with AICPA guidance, AARC-360’s SOC 2 examination services are designed to provide independent assurance against defined criteria around the principles of security, availability, processing integrity, confidentiality, or privacy.

“Torchlight recognizes that security is a constant focus in today’s digital world and is dedicated to protecting its users and partners every step of the way. Obtaining SOC 2 provides assurance to our customers and end users that we have the policies and procedures in place to protect the confidentiality, integrity, and availability of the system,” said Johnson. “It is refreshing to see such an organization-wide emphasis on security and I am excited to join a team that is dedicated to putting the security of the customer first.”

SOC2 Certification
Developed by the American Institute of Certified Public Accountants (AICPA), SOC 2 certification is widely recognized as a gold standard for data security and requires companies to establish and follow strict information security policies and procedures. By achieving certification, an independent third party has validated the design of Torchlight’s controls relevant to data security, availability, and confidentiality. Torchlight’s SOC certification demonstrates their commitment to data security through the practices and procedures it follows for protecting against unauthorized access, maintaining the availability of its service, and protecting the confidential information of its customers.

About Torchlight
At Torchlight, we believe that caring is everyone’s business and caring is good business. We are the only complete caregiver support solution for employers and member organizations. We offer solutions informed by data and, thus, are built for better results. Our approach includes a user-friendly digital platform and a team of expert advisors. No matter the age, stage or concern, Torchlight’s decision-support tools, caregiving knowledge base, and human expertise combine to reduce stress and enhance outcomes for both families and their sponsoring organizations more cost-effectively than call center or concierge-only solutions. Because getting caregivers the right resources, in the right ways, right from the beginning should be business as usual. Learn more at, or email