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Who is a Caregiver?

Caregivers take on the responsibility of tending to a loved one’s extended and often complex array of care needs in today’s fast-paced, frequently shifting world. Now more than ever, caregivers are taking on multi-faceted, crucial roles that require the right resources that meet them wherever they are in their caregiving journey and continue as those journeys progress and change.

Mother

A sales executive has a 12-year-old daughter who was struggling in school and is regressing with distance learning. Mom doesn’t know how to get her help, and teachers are at a loss. As both parent and employee, Mom’s ability to make sales calls while supporting her daughter is limited.

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Father

A software engineer’s seven-year-old son has been diagnosed with Autism. Dad is having issues getting the right resources lined up at a time when school plans are uncertain. It’s impossible for Dad to balance his own workload, while his son is spiraling downward without the proper support.

Daughter

A successful business woman’s mom is failing physically and refuses to go into a facility. The executive and her siblings do not agree on an aging-in-place plan for Mom, and none of them live close by. Getting Mom into a safe and secure place is priority number one.

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Self

A still working aging Veteran is feeling the financial pain of his company’s high deductible health plan. He knows there should be other options for him, but it’s too complicated to figure out on his own. His HR department can’t assist him with navigating Medicare, Medicaid, PACE, Veteran’s benefits, or options in his state. His children have been too busy to help.

What is Torchlight?

Every caregiver’s journey is different, and Torchlight is the only solution that provides real-time access to strategies and solutions related to the everyday needs and challenges of caring for children and elderly loved ones. Decision-support tools, caregiving knowledge base, and human expertise all come together to help reduce stress and enhance outcomes for caregivers.

How Torchlight Works for Your Employees

Employees don’t leave their lives at the door when they come to work, yet they come to work to support those in their lives. With costs covered through employers, users can enjoy unlimited access across a continuum of services and highly credentialed staff 24/7. Here’s how it works:

Identifies Relevant Information

The first step is gaining relevant knowledge about the situation they face. After creating a profile or asking a question, the platform delivers curated, up-to-date intelligence designed to empower the caregiver to take action.

1

Tracks User Engagement

Our data driven approach then tracks engagement with the platform to provide greater personalization and support throughout the journey with relevant videos, webinars, podcasts and more.

2

Offers Expert Advisors

We also provide one-on-one expert advising and local-level support when special caregiving needs arise.

3

Delivers Timely Content

Our content is updated regularly to meet the needs of caregivers amidst an ever changing landscape during the COVID-19 pandemic and new normal to follow.

4

How Torchlight Works for You

Torchlight helps resolve the modern challenges of caregiving for you and your business on a multitude of levels. It addresses the novel, unprecedented caregiving needs caused by a global crisis and evolving to alleviate those stressors in the future. Utilizing Torchlight reduces the burden of buying, launching, and managing multiple benefit programs. It addresses costly challenges that remain unaddressed by healthcare yet impact health. Torchlight is fully staffed by the highest credentialed specialists, including the founding team. And ultimately provides the only true platform with data-centric measurement and predictive powers.

Implements Quickly

Torchlight’s proven turn-key 4-step implementation process (over 1 month)

  1. Kickoff & discovery
  2. Program development
  3. Integration & testing
  4. Launch
1

Engages Regularly

Steady stream of ongoing engagement tools and communications, customized to your population’s profile, your organization’s needs and communications parameters. Torchlight provides a comprehensive menu of options spanning across a spectrum of media types.

2

Personalizes Content

Comprehensive aggregate data reporting, analysis, and population recommendations based on predictive analytics. These valuable analytics and insights go beyond anything currently available elsewhere.

3

How is Torchlight Different?

Torchlight is the only caregiver-support benefit for employers and health plans that provides real-time access to the strategies and solutions modern caregivers need most. We measure our difference with three i’s:

Inclusion: we scale across all kinds of caregivers in a population

Integrity: we strive to always be safe, secure, and specialized

Intelligence: our content is personalized, our data is predictive, and our support staff is professional

Full-Continuum of Support

No matter the age, stage, or concern, from birth through end of life, support is built to stay ahead of change in assisting loved ones in unprecedented times of crisis into the “next normal.”

1

On-Demand Knowledge Base

Founded, managed and supported by top caregiving experts, we provide 24/7 access to deep domain expertise on hundreds of topics.

2

Scalable User Experience

Scales across caregiving demographics more effectively and less costly than other services, enabling a do-it-yourself or a do-it-with-help model.

3

Predictive Analytics

Personalized for employee families and predictive for organizations, we offer game changing insight into employee family needs and stressors.

4

The Torchlight Guarantee

We guarantee that caring is good business for you and your organization. We extend our care to you as corporate caregivers who continue to prioritize the health and safety of your employees.

Powered by Industry Luminaries

Our specialists are just that—special. Torchlight gives you direct access to highly-credentialed experts within the caregiving field to answer your questions and guide you in the right direction. We match caregivers with the most appropriate credentialed expert advisors based on circumstances and needs.

Eldercare Practice Leader

MPH and Principal, ET Consulting LLC

RN, M.A. and President of The Aging Space

Founder of Happy Healthy Caregiver

Request a Demonstration

Let Us Show You How Torchlight Can Help Your Employees.

Curious to learn more about Torchlight’s offerings? Get in touch today to request a demo of our platform.

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Caregiving in the Next Normal

Caring is Everyone’s Business.

COVID-19 is affecting everyone around the world. We’re in a unique position to help employee caregivers get the support they need. Download and share our “Caregiving in the Next Normal” kit.

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ACCESS THE TOOLKIT
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