Whether it’s an aging parent, a child, a sick spouse, extended family or even a friend, caregivers take on the responsibility of tending to a loved one’s extended and often complex array of care needs in today’s fast-paced, frequently shifting world. Now more than ever, caregivers are taking on multi-faceted, crucial roles that require the right resources that meet them wherever they are in their caregiving journey and continue as those journeys progress and change.
A sales executive has a 12-year-old daughter who was struggling in school and is regressing with distance learning. Mom doesn’t know how to get her help, and teachers are at a loss. As both parent and employee, Mom’s ability to make sales calls while supporting her daughter is limited.
A software engineer’s seven-year-old son has been diagnosed with Autism. Dad is having issues getting the right resources lined up at a time when school plans are uncertain. It’s impossible for Dad to balance his own workload, while his son is spiraling downward without the proper support.
A successful business woman’s mom is failing physically and refuses to go into a facility. The executive and her siblings do not agree on an aging-in-place plan for Mom, and none of them live close by. Getting Mom into a safe and secure place is priority number one.
A still working aging Veteran is feeling the financial pain of his company’s high deductible health plan. He knows there should be other options for him, but it’s too complicated to figure out on his own. His HR department can’t assist him with navigating Medicare, Medicaid, PACE, Veteran’s benefits, or options in his state. His children have been too busy to help.
Every caregiver’s journey is different, and Torchlight is the only digital-first, caregiver support platform that provides employee caregivers with direct access to top specialists and expertise in a scalable, cost-effective way. Our decision-support tools, caregiving knowledge base, and one on one advising all come together to help reduce stress and enhance outcomes for caregivers. At the same time, our data-driven platform provides workforce insights to human resource leaders and C-level executives that uncover employee needs and enhance performance outcomes.
Employees don’t leave their lives at the door when they come to work, yet they come to work to support those in their lives. With costs covered through employers, users can enjoy unlimited access across a continuum of services and highly credentialed staff 24/7. Here’s how it works:
The first step is gaining relevant knowledge about the situation they face. After creating a profile or asking a question, the platform delivers curated, up-to-date intelligence designed to empower the caregiver to take action.
Our data-driven approach then tracks engagement with the platform to provide greater personalization and support throughout the journey with relevant videos, webinars, podcasts and more.
We also provide one-on-one expert advising and local-level support when critical caregiving needs arise.
Our platform gives employee caregivers the opportunity to learn about their overall effectiveness in their role as caregivers so that they can improve over time.
Torchlight addresses costly workforce challenges that remain unaddressed by healthcare yet impact health. Utilizing Torchlight reduces turnover, burnout, and absenteeism. Our data-driven approach provides workforce insights to human resource leaders and C-level executives that uncover employee needs and enhance performance outcomes.
Torchlight’s proven turn-key 4-step implementation process (over 1 month)
Steady stream of ongoing engagement tools and communications, customized to your population’s profile, your organization’s needs and communications parameters. Torchlight provides a comprehensive menu of options spanning across a spectrum of media types.
Comprehensive aggregate data reporting, analysis, and population recommendations based on our strategic workforce insights.
Torchlight is the only caregiver-support benefit for employers and health plans that provides real-time access to the strategies and solutions modern caregivers need most. We measure our difference with three i’s:
Inclusion: We scale across all kinds of caregivers in a population
Integrity: We strive to always be safe, secure, and specialized
Intelligence: Our content is personalized, our data is insightful, and our advisors are highly specialized
No matter the age, stage, or concern, from birth through end of life, support is built to stay ahead of change in assisting loved ones in unprecedented times of crisis.
Founded, managed and supported by top caregiving experts, we provide 24/7 access to deep domain expertise on hundreds of topics.
Scales across caregiving demographics more effectively and less costly than other services, enabling a do-it-yourself or a do-it-with-help model.
Personalized for employee families and strategic for organizations, we offer game changing insight into employee family needs and stressors.
We guarantee that caring is good business for you and your organization. We extend our care to you as corporate caregivers who continue to prioritize the health and safety of your employees.
Our specialists are just that—special. Torchlight gives you direct access to highly-credentialed experts within the caregiving field to answer your questions and guide you in the right direction. We match caregivers with the most appropriate credentialed expert advisors based on circumstances and needs.
Curious to learn more about Torchlight’s innovative, digital-first platform? Get in touch today to request a demo.