Torchlight Launches New Manager Product to Help Companies Develop a Caring Work Culture

First-of-its-kind corporate caregiving solution delivers direct strategic value to business stakeholders in addition to employee families. 

Boston, MA, September 21, 2020 – Torchlight, a leading provider of employee-caregiver support solutions, today announced the launch of Torchlight Manager, a solution that supports Human Resources departments in guiding managers to create a caring culture at work during and beyond the Coronavirus pandemic. Designed for HR leaders, the new offering provides managers with key resources so they can support employees who are struggling to balance the intensity of work and life demands during a pandemic. Torchlight Manager provides on-demand, digital guides, tip sheets and tools, all informed by Torchlight’s leading expertise across caregiver support, compliance, and policy domains, to help managers adapt to the new demands of the evolving workforce.

According to the Torchlight Report of Working Caregiver Concerns, U.S. employees across the country are self-reporting a 35.5% rise in anxiety and depression since mid-March 2020 as they juggle their work lives and families. The report found that employees are not only struggling with their own mental health, but are also trying to manage education issues with their children, surging mental health and social challenges with both their children and elderly family members.

“We are in unprecedented times that are straining our work and home life, healthcare systems, and our economy,” said Adam Goldberg, M.Ed., Torchlight’s CEO. “By focusing on creating a caring culture, employers can sustain both employees and the company through these difficult times and beyond.”

Carolyn Romano, J.D., Torchlight’s Vice President of Product added, “The HR leaders we’ve spoken with recognize the urgency and importance of supporting employees with their caregiving challenges during the pandemic. As their new “corporate caregiving” roles emerge and evolve, they realize they can’t do it alone. To reach as many employee caregivers as possible, HR executives will need to enlist the help of properly trained frontline managers and supervisors. That’s where Torchlight Manager comes in.”

The Torchlight Manager solution helps employers overcome hurdles of stigma and self-identification, lack of executive sponsorship, policy integration, and corporate compliance, among other challenges typically associated with creating an effective caring culture. Torchlight Manager uniquely brings together HR, managerial, executive, and employee family stakeholders through a simple digital interface, available anytime from any device, during Covid-19 and beyond, providing modules such as:

– A Guide for HR Leaders: Creating a Care Culture at Work During the Coronavirus Pandemic
– An Invitation to Managers: Support the Caregivers on Your Team
– Learn About the Caregiving Challenges Your Employees Face
– Understand That Caregiving Is Protected in the Workplace
– Talk About Caregiving with Your Employees: Do’s and Don’ts
– Practice Compassionate Leadership
– Avoid Unconscious Biases in the Workplace
– Share Your Company’s Caregiving Benefits Policies, and Practices

Available today, Torchlight Manager is included at no additional charge to current Torchlight clients and is bundled with Torchlight’s Child and Elder caregiver support solutions for new clients for the remainder of 2020. As with all Torchlight offerings, top Torchlight experts are committed to staying ahead of the rapidly evolving needs of employers and employee caregivers with timely and trusted information, direction, and decision support during unprecedented times.

About Torchlight
At Torchlight, we believe that caring is everyone’s business and caring is good business. We are the only complete caregiver support solution for employers and member organizations. We offer solutions informed by data and, thus, are built for better results. Our approach includes a user-friendly digital platform and a team of expert advisors. No matter the age, stage or concern, Torchlight’s decision-support tools, caregiving knowledge base, and human expertise combine to reduce stress and enhance outcomes for both families and their sponsoring organizations more cost-effectively than call center or concierge-only solutions. Because getting caregivers the right resources, in the right ways, right from the beginning should be business as usual. Learn more at, or email