Torchlight Now Providing Caregiver Support Through Aon Active Health Exchange

1-12-21 Burlington, MA The pandemic continues to shed light on the caregiver crisis, as nearly three million women in the U.S. dropped out of the labor force in 2020, many due to caregiver-related responsibilities.  The need for employer-based caregiver support has never been greater, which is why Torchlight, a LifeSpeak company and the leading digital-first caregiver support platform for employers, health plans, and other member organizations, is proud to announce they are now the exclusive provider of caregiver support on the Aon Active Health Exchange. The Aon Active Health Exchange is the only private exchange for large employers that offers fully insured group health plans from multiple insurance companies, as well as a selection of elective benefits. They reach one million members across more than 40 large employers.

Adam Goldberg, M.Ed., CEO of Torchlight, shares his excitement over the expansion of access to its services. “When it comes to caregiver support, scalability and innovation are the greatest drivers of effectiveness,” says Goldberg. “Torchlight’s digital-first platform provides real-time access to the very best caregiver expertise to millions of employee caregivers across the U.S. We are thrilled to be the exclusive caregiver support partner on the Aon Active Health Exchange so that we can reach and support an even greater population of employee caregivers when they need help the most.”

John Caldarella, Senior Vice President and National Practice Leader for Aon’s Active Health Exchange shares the critical role that the services play in today’s ever-evolving employer market. “Today, employers need more support as they build more resilient workforces. They’re looking for cutting edge and comprehensive benefit solutions that improve employee wellbeing, loyalty and retention. Our agreement with Torchlight provides the caregiving support that clients need,” said Caldarella. “This solution has the potential to provide support to hundreds of thousands of employee caregivers who face ongoing medical and socio-economic challenges with their loved ones.”

The Aon Active Health Exchange enables employers to offer the elective benefits most relevant to their employee population in an online retail shopping environment, where they can easily compare their elective benefit options and select the plans that are right for them. This gives employers unprecedented cost control while empowering employees with a broad choice of health coverage options. With the addition of Torchlight to the exchange, employers now have the opportunity to provide even greater support to their employees and their families during challenging times.

About Torchlight 

At Torchlight, a LifeSpeak company, we believe that caring is everyone’s business, and caring is good business. We are the only digital-first, caregiver support platform for employers, health plans, and other member organizations. Torchlight empowers organizations with the tools and one-to-one expertise to help more than 53 million caregivers across the US on their journeys. Unlike traditional call centers and coaching models, Torchlight eliminates the ‘middleman’ by providing caregivers with direct access to top specialists and expertise in a scalable, cost-effective way. In addition to our commitment to family caregivers, our data-driven approach provides workforce insights to human resource leaders and C-level executives that uncover employee needs and enhance performance outcomes. No matter the age, diagnoses, or obstacles ahead, Torchlight helps resolve the everyday, modern challenges of caregiving before they turn into a crisis. For more information, visit


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