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Torchlight Success Cases

Balancing Elder Care, Child Care, & Work Responsibilities During COVID-19

Balancing Elder Care, Child Care, & Work Responsibilities During COVID-19

Julia Z., a healthcare financial consultant, is fearful that her father is in an unsafe situation in his nursing home during the COVID-19 pandemic. She is also pressed to structure and support her son’s distance learning every day.

“Torchlight was the trusted resource I needed in the toughest moments. It gave me actionable strategies and tools, and peace of mind that I was doing right by my dad and son, also giving me back uninterrupted blocks of times to get work done.”
- Julia Z., Healthcare Financial Consultant

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 Balancing Parenting & Elder Care While Keeping Up at Work

Balancing Parenting & Elder Care While Keeping Up at Work

Lisa Y., a financial services call center manager whose mother recently broke her hip is assessing living options with siblings. Meanwhile, Lisa is also worried about her son's distance learning productivity.

“Please continue to do work such as this. It is excellent. The tools definitely empower us with information to not only make decisions, but to also move forward more efficiently --big de-stressors for me and my family.”
- Lisa Y., Call Center Manager

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Comparing Aging in Place with Assisted Living Options for Mom

Comparing Aging in Place with Assisted Living Options for Mom

Morgan H., a financial services executive, has a mother who needs increasing assistance at home, or she will need to move into a long-term care facility despite her strenuous objections. 

“This is an awesome program. My advisor listened and offered expert advice. The mix of media and services in the platform offered immediate attention to my needs. Before I didn’t know where to start to get help for my Mom.”
- Morgan H., Financial Services Executive

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Understanding the IEP Process When Moving to a New State

Understanding the IEP Process When Moving to a New State

Sofia J., key employee at a leading biotech company, is offered a promotion that requires moving to another state. She has a child with Autism Spectrum Disorder who receives special education services via an Individualized Education Program (IEP). It was a difficult journey, but her child is now thriving with the right services in place.


“Advisor had great experience. Was a very good listener, was able to provide lots of options. Very helpful in forming a strategy.”
- Sofia J., Biotech Company

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Protecting Elderly Loved Ones with Dementia From Scams

Protecting Elderly Loved Ones with Dementia From Scams

Liam W.*, a biotech director, learned that his father has fallen prey to scammers claiming to be the IRS. Additionally, his wife was diagnosed with early onset dementia and will need support services.  Liam is preoccupied with both his father’s financial risk and getting his wife the helps she needs. 


“I think this is a great tool and an opportunity to talk through issues and obtain resources. The scheduling was much faster than I expected, and I came out of the conversation with clear actions and answers.”
- Liam W., Biotech Director

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Providing Homework Help While Staying Engaged at Work

Providing Homework Help While Staying Engaged at Work

Sean G., a consultant and father of a fifth-grade daughter struggling with homework completion, has disengaged from his work. His daughter's grades slip as anxiety and frustration mount, causing both father and daughter to shut down, a lose-lose proposition.


“Excellent resource, a great support to working parents and families, very helpful information and services.”
- Sean G., Consultant

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Special Education and the IEP Process

Special Education and the IEP Process

Ava B., a full-time professor at a prestigious university has a son with a suspected learning disability who likely needs an Individualized Education Program (IEP). Despite multiple attempts over several years to obtain an evaluation for her son, her requests have been repeatedly denied by the school.

“Torchlight helped us deal with school refusal issues with the IEP process, which was bringing my life as a working parent to a standstill. Within 2 weeks of using Torchlight, my son’s IEP request was granted.”
- Ava B., Professor

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Supporting Your Child's Mental Health While Staying Engaged at Work

Supporting Your Child's Mental Health While Staying Engaged at Work

Prisha M., a pharmaceutical company Vice President and mother of a teenage girl, is stressed and distracted. Her daughter has been expressing negative feelings about school, her physical appearance, and fleeting friendships. Now, her daughter seems to be retreating into secrecy and depression.

“The webinars are very informative and presented in a way that is easy to understand. The instructors do a great job answering employee questions as well as providing useful resources for additional topic information.”
- Prisha M., Pharmaceutical Company

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