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Careers at Torchlight

Product Manager 

Media-Featured CareTech Venture Seeks Detail Oriented Technical Product Manager

Are you excited by the idea of transforming how families take care of children and aging loved ones while improving their professional lives? Are you passionate about leveraging technology to provide caregivers with life-changing information and services? Caregiver support, alongside cancer and maternity care, has emerged as one of the top concerns among employers, and Torchlight leads the market with an innovative, B2B and B2C technology-based solution.

Torchlight is looking to hire a Product Manager to lead the day-to-day product management of Torchlight's caregiving platform applications.  Reporting to and working closely with the VP of Product, you will be driving the product roadmap, gathering requirements from all stakeholders, detailing the product enhancements, and working with the team to drive the day-to-day implementation of the Torchlight platform.

You must be a self-starter who is comfortable collaborating with customers, the VP of Product and business team, and the product and technical teams.  Torchlight is a small, start-up environment, requiring that you can execute tactically with limited resources against aggressive goals, and at the same time be an active contributor strategically.

We can’t wait to talk to you if you are looking to use your talents for good, can iterate your way to innovation, and are committed to personal growth and excellence in all that you do.   

Core Job Functions

  • Define the platform products and capabilities to meet the needs of the B2B employee caregiver support market

  • Be the Product Owner as a member of our Agile development team

  • Translate business requirements into detailed technical requirements

  • Execute the day-to-day product management needs of the development team

  • Collaboratively develop product requirements and drive the roadmap for the Torchlight platform

  • Use data to drive decision making and confidently use professional judgment when data is incomplete or unavailable

  • Build a deep understanding of the market and customers by establishing strong working relationships with the executive team, including client, sales and partner success

  • Work with cross-functional leaders to ensure product positioning is consistent across release communication, website updates, PR, and lead-generation activities

Qualifications

  • 5+ years of B2B SaaS software product management experience preferred

  • Ability to conceptualize, negotiate, and sell ideas internally and externally

  • Strong analytical skills, impeccable attention to detail, and excellent problem-solving abilities amid ambiguity

  • Passion for creating products and product features that delight users

  • Experience with Agile/Scrum as a Product Owner

  • Experience with SaaS and rapid release cycles

  • Excellent oral, written, and presentation communication skills

  • Collaborative team player and flexible thinker with high integrity and compassion

  • Strong interest in getting it right versus being right

  • Experience as a caregiver, a plus

  • Experience with the enterprise market, a plus

  • Experience with the enterprise employee benefits market, a plus

 About Torchlight

Torchlight is the complete caregiver-support program for employers and health plans that provides real-time access to the strategies and solutions modern caregivers need most. From screen time to senior scams, Autism to Alzheimer’s, Torchlight meets caregivers where they are, providing the expert guidance, tools, and step-by-step action plans that solve even the most complex family challenges. At Torchlight, we all believe that caring is everyone’s business and caring is good business.

Headquartered in Burlington, Massachusetts, we offer a flexible work environment and generous benefits package with equity. We are an equal opportunity employer committed to maintaining a diverse workplace.

For more information, visit torchlight.care or email a cover letter (required) and resume to jobs@torchlight.care.